Steve SimpsonWORKPLACE CULTURE & UGRs®Check availability

PRESENTATION OPTIONS

Tailored to the room. Built to change what happens next.

From a one-hour keynote to a two-day workshop, Steve shapes every session around the audience, the strategic context and the outcomes that matter.

01

FLAGSHIP KEYNOTE

Cracking the Corporate Culture Code

Steve reveals how unwritten ground rules drive behaviour, how they are created and—most importantly—what leaders can do to shift counterproductive UGRs so culture supports strategic direction.

  • Understand what really constitutes culture
  • Expose the rules people rarely discuss
  • Leave with practical leadership actions
02

PSYCHOLOGICAL SAFETY

Unwritten, Unspoken, Unmissable

Policies alone do not create psychological safety. This session explores the invisible norms influencing trust, communication and wellbeing—and how to build a workplace where people feel safe to speak up and contribute.

  • Recognise hidden barriers to speaking up
  • Connect UGRs with psychosocial safety
  • Shift norms that quietly undermine trust
03

LEADING CULTURE CHANGE

In the Driver’s Seat

A practical exploration of the leader’s role in creating and sustaining culture. Steve draws on work with organisations including McLaren Automotive, Kmart and Toyota.

  • Identify leadership-created UGRs
  • Focus culture work on strategy
  • Turn insight into visible leadership habits
04

CUSTOMER EXPERIENCE

Service Is Culture in Disguise

Outstanding service is not created by scripts. Steve shows how culture drives the customer experience and how leaders can shift the UGRs that permit ordinary service.

  • See the cultural causes of service gaps
  • Identify service-related UGRs
  • Build ownership of the customer experience
05

SAFETY CULTURE

The Real Safety System Is the One Nobody Wrote

Even the best safety systems are compromised when workplace culture sends a different message. This keynote offers a fresh, practical way to strengthen ownership and sustain attention to safety.

  • Reveal the informal rules affecting safety
  • Address gaps between policy and practice
  • Lock in everyday ownership
06

CHANGE MANAGEMENT

Why Your Next Change Program Is Already in Trouble

Past experience creates UGRs about whether change will last. Steve shows how to uncover those assumptions, rebuild confidence and make culture an active enabler of change.

  • Understand resistance in context
  • Surface change-fatigue UGRs
  • Create credible signals that change will stick
60–90 minKeynotes
Half or full dayWorkshops
Multi-stageCulture programmes

START A CONVERSATION

Make the unwritten visible.

Tell Steve about your audience, event or workplace culture challenge.

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